Privacy Policy

Who we are

Chilterns Dog Rescue Society was founded in 1963 and is an independent Registered Charity, based near Tring Herts, whose objects are the rescue and rehoming of dogs.

How we may use your information

We will not sell your personal information to other organisations.

The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

  • where you have provided your consent to allow us to use your data in a certain way
  • where the processing is necessary to carry out for the performance of a contract with you
  • where the processing is necessary in order for us to comply with a legal obligation; or
  • where it is in our legitimate interests to perform our functions, for example, processing donations or sending you administrative                 communications where our legitimate interest is to raise funds and to deliver our charitable purposes

Service providers

We use service providers (insurance company, microchip databases) to help us provide you with our services.

We may give relevant persons within these service providers access to your personal information, but only to allow them to perform their services for us. Some service providers may be based outside of the European Economic Area (EEA) however, we will endeavour to ensure that any data transfers outside of the EEA are carried out in compliance with relevant data protection legislation and that the processing of your data is subject to appropriate security measures.

Legal requirements

We may disclose your personal/sensitive personal information when required to by law, for example, to HMRC for tax purposes or to police forces for the prevention or detection of crime. Further, we safeguard the sharing of such information by using formalised information sharing agreements with organisations where appropriate, or on an ad hoc basis after ensuring the request and disclosure are legally compliant.

Data research and accuracy

We may feature case studies on our website and publicity materials about the amazing work that our supporters undertake for us. In both instances we will always obtain your prior consent before using your data in these ways.

Our donors and supporters

If you wish to support us by making a donation, registering to fundraise for us, joining our sponsorship scheme or signing up to an event, we will collect your name and contact details as a minimum.

We will use the information you provide to give you the services, products or information you asked for, tailor communications  to you, to administer your donation including processing gift aid, to send you a thank you letter, to support your fundraising or manage your marketing preferences.

We may also send you administrative communications, for example confirming a direct debit instruction when you have made a donation to us.

Online donations and payments

To make an online donation or payment by direct debit or payment card, you will be directed to a payment gateway which uses security features and encryption to ensure your data remains safe and have payment gateways operated on behalf of and under contract to us by service providers. Further information about the collection and use of your data will be provided on the relevant payment gateway for you.

Marketing communications

Where you give us your consent, we will also use your personal data in order to send you marketing and fundraising communications in connection with the following marketing and fundraising activities and services:

  • Newsletters and updates – including other publications informing you about our work
  • Appeals and fundraising activities – including requests for donations, information about how you can leave us a gift in your will, how you                 can raise money on our behalf or attend or take part in a fundraising event, communications relating to our lottery and raffles, and updates                           on the impact that your fundraising activities have had on our work
  • Volunteering –  information about how you can help support our work by giving up your time to progress our aims.
  • Rehoming and adopting– information about how you can access or take part in these services and communications and updates about                 adoption and rehoming.
  • Membership – details of how you can join-up as a member of Chilterns Dog Rescue Society

You decide how you want us to contact you, whether by mail, email and you can update your communication preferences at any time by telling us when things change. You can change your preferences at any time.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of this website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website, with the drawback that certain features of our websites may not function properly without the aid of cookies.

Analytics

We use Google Analytics to collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use this website.

If you don’t want your visit data reported by Google Analytics, you can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript to prohibit sending visit information to Google Analytics. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.

The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.

Social Media Widgets

Our Websites include social media features, like the Facebook Like and Google+ buttons. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

CCTV

We use CCTV on our premises for security purposes and so images of you may be recorded.

Access to your information and correction

You have the right to see information contained in personal data we hold about you. If you would like to review your personal information, please contact the Society.

email:       cdrsoffice@aol.com

Tel:          01296 623885

Post to : Chilterns Dog Rescue Society, Bromley Heights, St Leonards Road, Chivery Nr Tring, Herts HP23 6LD

We may charge £10 to provide this information to you. We may require proof of identity of the person making the request.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate by contacting the Society.

You can ask to have your information removed at any time.